OpenMined

MHCI Capstone

Role UX Designer
Time 6 months
Team 4 Members
Year 2026
Shipped, Summer 2026

Delivered as Kindred

A verified peer support network for people living with chronic conditions: the product identity for what was scoped as "Informed Patient."

Kindred: Private health, public wisdom. Phone mockups of the app showing the health timeline, learning modules, community Q&A, and AI search. Powered by OpenMined. By Yukti Poddar, Uma Dhamija, Mridula Unni, and Tomi Olusina.

Executive Summary

  • Led consumer-to-consumer use-case discovery for a privacy-preserving AI, translating dense PETs concepts into a buildable, validated product: Kindred
  • Co-designed with patients and clinicians across two research diamonds (spring discovery, summer design); synthesized findings into a weighted decision framework across 36 candidate use cases, narrowed to one validated concept
  • Delivered five validated features, a go-to-market strategy, and a build sequence, tested at an average recommendation score of 8/10 from patients and 8.5/10 from clinicians
Research Overview Spring discovery + summer design, combined
Exploratory Phase: What has been done so far? 50 Primary Research Articles, 73 Secondary Research Papers, 82 Survey Responses, 18 SME Interviews, 36 Use Case Generation, 44 Speed Dating, 12 User Interviews, 2 Co-Design Sessions (12 participants)

Context

OpenMined builds privacy-enhancing technology (PETs) that lets AI models learn from sensitive data without ever seeing it. The technology is real - but where does it create practical value for everyday people? My team's job was to find the C2C use cases worth building.

Problem Space People need AI utility without exposing sensitive data - but PETs are invisible infrastructure, not a product yet.
Core Question Where does privacy-preserving AI create immediate, practical value for everyday people?
Deliverable A prioritized set of C2C use-case concepts with UX and AI ethics implications, ready for OpenMined to evaluate.

Challenge

  • PETs are technically complex -understanding what's actually buildable was a prerequisite to proposing anything meaningful.
  • Most "privacy" products treat it as a legal checkbox. The real opportunity was making it a legible, visible product quality.
  • Evaluating use cases meant weighing real desirability against technical feasibility and strict ethical constraints -across dozens of domains simultaneously.

Research Methodology

Six methods, each chosen for a specific job. Flip a card to see why - then tap "View results" to see the artifact.

SME Interviews

Engage subject-matter experts in privacy-enhancing technologies to ground our technical understanding.

We needed to know what's actually buildable before proposing anything. Experts caught our assumptions early and gave us technical ground truth we couldn't get from papers alone.

Primary & Secondary Research

Synthesize academic literature, industry reports, and emerging use-case documentation across the PETs landscape.

PETs is a fast-moving field. Secondary research let us map the landscape before spending participant time on what was already known -or already abandoned.

PESTLE Analysis

Map political, economic, social, technological, legal, and environmental factors shaping privacy-AI adoption.

A use case that ignores regulatory barriers isn't a real use case. PESTLE forced every idea to face the world as it actually is, not as we hoped it would be.

Competitive Analysis

Evaluate existing privacy-preserving solutions and their go-to-market strategies across key verticals.

Understanding what exists helped us find genuine white space -rather than proposing what competitors had already launched, failed at, or quietly dropped.

Assumption Mapping

Surface and challenge the core beliefs underlying different privacy approaches, then test them against evidence.

Our most dangerous design mistakes live in our assumptions. Making them explicit let us test them deliberately instead of building them silently into every decision.

Use Case Studies

Develop detailed scenarios exploring how privacy-preserving AI could solve real problems across sectors.

Scenarios made abstract possibilities tangible enough for participants to react to -the fastest way to learn what people actually want to exist in the world.

Approach

  • Mapped high-risk domains where data sensitivity and trust are mission-critical.
  • Scored 36 candidate scenarios against desirability, feasibility, and ethical risk to narrow to a shortlist.
  • Drafted UX concept flows showing how privacy guarantees would be made understandable in-product - not buried in settings.

Instead of treating privacy as invisible infrastructure, our solution makes protection visible where it matters most: at the moment a user is deciding whether to trust the system.

Ideation landscape 36 ideas narrowed to 8 worth testing
Quadrant map showing candidate use cases plotted by technology fit and market need, with 8 ideas selected for further evaluation

From Informed Patient to Kindred

Kindred is a verified support network for people living with chronic conditions. It unifies scattered health records into one private timeline, where a medically trained AI and patients with similar diagnoses help interpret the information, powered by OpenMined's Attribution-Based Control, so insights are shared without the underlying data ever moving.

Timeline of You: every diagnosis, lab, and prescription from connected providers on one private timeline
Community Q&A: answers from patients with a verified diagnosis, ranked by how closely they match you
AI Search: plain-language answers with every source shown and selectable; context, never a diagnosis
Learning Modules: short explainers that turn complex numbers like eGFR into what it means day to day
Photo from a Kindred co-design session with patients gathered around a whiteboard of research artifacts

Two co-design sessions with 11 chronic-condition patients, where we cut 17 candidate features to four and overturned our own model of the patient journey.

Diagram of the reproducible ideation-to-selection framework: 3 Generative Activities to 36 Ideas to Value/Risk Assessment to 8 Use Cases to 3 High Viability Use Cases to Our Winner

Our reproducible ideation-to-selection framework: 36 candidate applications narrowed to one validated use case. OpenMined can rerun it on any future idea.

Decision matrix plotting all 36 candidate ideas by impact and risk, color-coded by category

The full impact/risk map behind that funnel: all 36 ideas, plotted and categorized, that fed the framework above.

Use case selected, spring 2026

Informed Patient - why this use case won

We ran a weighted decision matrix across our top 8 ideas, scoring each on technology fit, market need, and regulatory barriers. Informed Patient won - the largest underserved market, with the best technology fit.

See the analysis
SWOT - Informed Patient Validation
SWOT analysis for the Informed Patient use case: Strength score 3.95, 58.5% of US adults already search health info online, clear opportunity in institutional scaling
User Journey Map Informed Patient
User journey map for the Informed Patient use case, showing key stages, touchpoints, and pain points

Accomplishments

  • Delivered a reproducible discovery framework, seven further use cases already scored against it, five validated Kindred features, a go-to-market strategy, and a build sequence.
  • Kindred tested at an average recommendation score of 8/10 from patients and 8.5/10 from clinicians.
  • The work reframed a data-permission problem into a trust problem. The larger impact is the repeatable ideation-to-validation process itself, which OpenMined can rerun on future ideas.
  • Presented research to the OpenMined team. CEO Andrew Trask responded enthusiastically to the direction that became Kindred.
  • Madhava, principal engineer leading the BioVault project, validated our technical direction.
Conceptual exploration visual representing identity and privacy The Kindred team presenting 'Private Health, Public Wisdom: The Future of Patient Support' to OpenMined and the CMU Human-Computer Interaction Institute